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Used Vehicle Sales Topped Iowa Consumer Complaints in 2015

(KCRG)
Published: Feb. 4, 2016 at 7:16 PM CST
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The Iowa Attorney General's Office said last year Iowans filed the most consumer complaints about having trouble buying used vehicles.

“Our most common consumer complaint this past year concerned used vehicle sales,” Iowa Attorney General Tom Miller said. “In most of these types of cases, consumers complained that they discovered a problem with the vehicle after driving it off the lot, or there was some kind of problem with the financing.”

Iowans filed more than 2,700 written complaints with the Consumer Protection Division of the Attorney General's Office in 2015; 221 were related to used vehicle sales, 216 were home improvement complaints and 201 consumers complained about home mortgages.

Rounding out the top 10 were cellphones, 172; Internet service providers and bundles, 136; magazine and newspaper subscriptions, 103; debt collection, 92; satellite TV service, 78; and insurance and auto repairs, 63 each.

In 2014, home mortgages led the consumer complaint list, followed by debt collection practices and wireless phones.