Wal-Mart To Cancel Orders For Mistakenly Discounted Merchandise

By B.A. Morelli, Reporter

A Wal-Mart sign. (Image via MGN)

Tools

By Richard Pratt

CEDAR RAPIDS, Iowa -- Wal-Mart is cancelling orders that customers placed Wednesday when a technical error posted deeply discounted prices of up to 90 percent on its Web site.

"Given the wide discrepancy in pricing, we are notifying customers who ordered these items that their orders have been canceled and that they’ll be refunded in full," spokesman Bao Nguyen said in an emai

It won't be a total loss, though. Customers caught up in the error will receive a $10 e-gift card for Wal-Mart and Walmart.com, Nguyen said.

It is unclear how many orders were placed for mistakenly discounted items or how many of the sales went through.

Some customers posted pictures in social media claiming they had already collected their purchases. One customer reached by the Gazette on Wednesday said she was told by Wal-Mart if the transaction had already been processed through her bank account the order would be honored.

The unbelievable discounts quickly circulated through social media.

Power riding toys worth $300 were priced at $29. Flat-screen monitors were priced at $8, down from $190. Treadmills sold for $33.

After a flurry of activity, the Wal-Mart website went down for "maintenance" and Nguyen said the site had intermittent disruptions throughout the day as the company worked through the errors.

Nguyen said the errors have been resolved and the Web site is open.

Conversation Guidelines

Be Kind

Don't use abusive, offensive, threatening, racist, vulgar or sexually-oriented language.
Don't attack someone personally. Keep it civil and be responsible.

Share Knowledge

Be truthful. Share what you know and what you are passionate about.
What more do you want to learn? Keep it simple.

Stay focused

Promote lively and healthy debate. Stay on topic. Ask questions and give feedback on the story's topic.

Report Trouble

Help us maintain a quality comment section by reporting comments that are offensive. If you see a comment that is offensive, or you feel violates our guidelines, simply click on the "x" to the far right of the comment to report it.


read the full guidelines here »

Commenting will be disabled on stories dealing with the following subject matter: Crime, sexual abuse, property fires, automobile accidents, Amber Alerts, Operation Quickfinds and suicides.

facebook twitter rss mobile google plus
email alerts you tube hooplanow pinterest instagram

What's On KCRG