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More Than 400 Iowans Have Received This Strange Call

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DES MOINES, Iowa - More than 400 Iowans have reported calls from someone claiming to be their utility provider.

Gov. Terry Branstad and Lt. Gov. Kim Reynolds held a press conference Thursday to warn Iowans about the fraudulent calls.

The thieves are calling utility company customers and instructing them to make an immediate credit card payment. They often tell customers they're behind on their bills or need emergency repairs.

The fraudulent calls have increased throughout the year. Branstad warns Iowans of more to come as winter heating season approaches.

"If Iowans receive calls like this, we advise them to end the call immediately and notify local law enforcement and your local utility company," Branstad.

Authorities said the best way to know your utility company is on the other end of the phone line is to call them yourself.

Customers should report attempted scams to local law enforcement. They also can notify the Iowa Attorney General's Consumer Protection Division by visiting or 888-777-4590.