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MidAmerican Energy Issues Scam Warning
DES MOINES, Iowa - MidAmerican Energy Company is warning customers about a telephone scam targeting its Hispanic customers.
Callers have been posing as utility employees and telling customers that they are behind on their electric bills or need equipment repairs. The customers are then instructed to buy a 'Green Dot' prepaid debit card and call back with the serial number of the card to avoid having their electricity shut off.
Since mid-August, the scammers have targeted MidAmerican Energy's Hispanic customers in Des Moines. This week, the calls started Sioux City and the Quad Cities. The calls show up as 888-201-7958 or 888-288-5657. Customers should not return calls to this number or any number provided by the scam artist.
MidAmerican Energy reminds its customers that credit card numbers, account information and personal information should not be provided in response to a suspicious or unsolicited call. If a customer receives a suspicious call or any other unusual contact or offer related to energy services from a person or the company, the customer should end the call immediately and notify local law enforcement. The customer should then contact MidAmerican Energy at 888-427-5632 to report the incident and seek assistance. MidAmerican Energy also urges its customers to tell friends and family about the scam to help increase awareness.