Frustrated Travelers Deal with American Airlines Delays

By Jill Kasparie, Reporter

A US Airways plane is parked between two American Airlines planes, one bearing the new logo, (far left), and the old logo (far right). American Airlines CEO Tom Horton and US Airways CEO Doug Parker announced the merger of the two airlines during a press conference in the Terminal D Admiral's Club at Dallas-Fort Worth International Airport, Thursday, February 14, 2013 in Texas. (Tom Fox/Dallas Morning News/MCT)


By Jill Kasparie

CEDAR RAPIDS, Iowa - American Airlines flights across the country were temporarily grounded Tuesday because of computer problems with its reservation system.

Some passengers were stuck on planes or couldn't make reservations, which caused some problems for travelers in Eastern Iowa.

A long line of people waited to get on their American Airlines flight Tuesday afternoon in the Eastern Iowa Airport. Things started moving again at around 3:30. Administrators with the airport said the airline's computer problems impacted more than a dozen incoming and outgoing flights.

One group traveling to Ireland found themselves frustrated with the situation, but they stayed positive about eventually making it to their destination.

“We’re flying from here to Chicago, hopefully, yet today,” said Independence Traveler Diana Johnson.

Part of that group literally sat or laid around for five hours.

"We were just resting. There's no sense in standing by your suitcase for five hours. We used them for pillows,” said Waverly Traveler Janell Miller.

The airline's website says it expects to see continued delays and cancellations through the evening.

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