Dubuque Begins Pay-by-Phone Parking

By Katie Wiedemann, Reporter

New technology allows people parking in downtown Dubuque to add time to their parking meters using a mobile device. (Katie Wiedemann/KCRG-TV9)


By Katie Wiedemann

DUBUQUE, Iowa - Starting Monday, July 29, Dubuque drivers will be able to use their cell phones to pay for parking at the city's parking meters.

Dubuque is contracting with Passport Parking, a company that provides integrated cloud-based parking solutions.

Some drivers say feeding a meter is both annoying and inconvenient.

Josh Gau said, "I gotta come back out to my car to open it. Back to get the change, fill it up. "

Using the Passport Parking system, customers can use a cell phone to feed the meter to the max from any location, at any time.

The city's parking division hands out 36,000 tickets per year. That's about 100 tickets a day.

Parking Division Manager Tim Horsfield said, "We're hoping that providing them another form of convenience will cut down on the number of tickets and the number of negative interactions we have with the public. "

The pay by phone service isn't free. Passport Parking, charges a 25 cent user fee.

Horsfield said, "if you put 50 cents on a meter, you will see a 75 cent charge on the credit card."

Worth it or not, some parking meter customers say they'll stick to what they know.

Penny Schmerbach said, "If I'm coming downtown, I usually make sure I have some change. "

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