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FAQ

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General:
How do I contact TheGazette.com staff?
Does the Gazette handle re-printing services?
How do I set TheGazette.com as my homepage?
How do I contact the Editor of the Gazette?

TheGazette.com:

I have lost or misplaced my password and I cannot login. What do I do?
How do I increase the size of the e-Edition on my computer?
I do / do not want to sign up for Newsletters. How do I do that?
How do I search for a story or article on TheGazette.com?
Is there any way to get news, sports, weather, movies, etc... from TheGazette.com to my cellular phone?
How do I post messages on your online articles?
Where do I send something to be submitted to the Sports Department?
Where can I find old TheGazette.com articles?

Newspaper / Circulation:

How do I get ahold of someone if I would like a subscription to the Gazette?
How much does it cost to subscribe to the Gazette?
I did not receive my paper this morning. Who do I notify?
What do I do, and who would I contact if I would like to place something in the Milestones?

Advertising / Classifieds:

I can't figure out where to place a Classified ad. How do I do this?
How can I advertise with TheGazette.com?

NIE (Newspapers In Education):

What is NIE?
Are the newspapers free?
Can I sign up at any time during the school year?
What activities are there to do with the newspaper?
Where can I download or get an order form?
I need to change my order. Who do I need to call?

IPIX:

What is IPIX?
Can I edit my photos in IPIX?
Which graphic file formats are supported by IPIX?
Why are my photos automatically resized in IPIX?
I am using AOL and my photos look different in my photo ad. Why is this?

RSS:

What are RSS feeds?
How do I subscribe to TheGazette.com RSS feeds?


Q: I can't figure out where to place a Classified ad. How do I do this?

A: Just click on the Classifieds link at the top of any TheGazette.com page. From there, you should see an option to “Sell”. Let the system guide you through the steps for payment and submission of you ad. Or, if you would rather, you may contact our customer service at 319-398-8333 or 1-800-397-8333 to submit your classified ad.

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Q: I do/don't want to sign up for Newsletters. How do I do that?

A: To sign up, you can click on the symbol, or click on the Newsletters link in at the bottom of any TheGazette.com page. You will be asked to submit your email address for each category of newsletter you choose to receive.

At any time, you may opt-out of any email newsletter you receive. Just select the “unsubscribe” link in the bottom of the next newsletter email you receive. This process will need to be repeated for each category of newsletter you wish to no longer receive.

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Q: I used to have an account with TheGazette.com, where do I go now to log in?

A: The new version of TheGazette.com no longer requires you to have an account to access such items like the e-Edition or our email newsletters. Your account is still valid for Classifieds, however, if you have created one previously.

Also, you will need to sign up using our new commenting system, should you wish to contribute to our content online with your comments. For comments only, if you already have a login for the KCRG.com comments, the same login will work on TheGazette.com comments.

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Q: How do I search for a story or article on TheGazette.com?

A: The easiest way for you to do that would be, typing in a keyword for the story or article in our search function at the top of every page. Once you do that, it will bring up all stories and articles which have that keyword in them.

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Q: Is there any way to get news, sports, weather, movies, etc... from TheGazette.com to my cellular phone?

A: Certainly! You may use our mobile site, GazetteToGo to get the same great TheGazette.com content wherever you might be.

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Q: How do I contact TheGazette.com staff?

A: If you just go to the Contact Us, found at the very top and bottom of each page, you can submit your questions or contact our customer service group regarding your needs.

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Q: What are RSS feeds?

A: Really Simple Syndication is an easy way to get the news you want whenever it is updated even if you are not on TheGazette.com. TheGazette.com provides continually updated headline feeds delivered directly to your news reader.

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Q: How do I subscribe to TheGazette.com RSS feeds?

A: There are several ways to access RSS feeds. You can install a news reader that displays RSS feeds from the Web sites you select. Like an email program or a Web browser, the news reader serves as a kind of information portal, and provides a real-time interface to the feeds you select. Once the RSS reader is set up to access TheGazette.com, it will continually pull the TheGazette.comRSS feeds for the latest headlines. A number of free and commercial news readers are available for download. Find a News Reader application here.

After installing the news reader, you can add each feed manually from our RSS Page by clicking on the different links for all of the feeds, or click this symbol whenever you see it and selecting each feed you would like to receive.

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Q: How can I advertise with TheGazette.com?

A: TheGazette.com has a number of banner advertising and sponsorship opportunities available throughout the year. For rates and availability, call 319-398-8222.

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Q: How do I set TheGazette.comas my homepage?

A: If you are using Internet Explorer as your web browser, you simply go to Tools and scroll down to the bottom and click on Internet Options. Once in that window, click in the white box and type in http://www.thegazette.com  and then click ok down at the bottom.

If you are using Mozilla Firefox as your web browser, you simply go to Tools and scroll down to Options. Click on options and go to the Main tab at the top. After the words Home Page there is a white box, click in it and type in http://www.thegazette.com and then click OK at the bottom.

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Q: How do I contact the Editor of the Gazette?

A: You may reach the editor by emailing news@gazettecommunications.com.

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Q: Does the Gazette handle re-printing services?

A: Yes we do. We have well-established guidelines and procedures for re-print permissions. We insist on timely notice of intent to reprint (publish, post online, etc.) and written approval to protect our copyright and our credibility, and when applicable, to collect reasonable re-print fees. If you are interested in re-prints, you may use our content reprint permission forms (available on TheGazette.com) or you may contact our customer service at 319-398-8333 or 1-800-397-8333, or by email at circulation@gazettecommunications.com.

Do not confuse content reprint permission with requests to buy a copy of a photograph. Customers who are inquiring about purchasing a photograph found in any of our publications (print and online) may use this link to locate and purchase photos, or you may contact our customer service at 319-398-8333 or 1-800-397-8333, or by email at circulation@gazettecommunications.com.

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Q: How do I increase the size of the e-Edition on my computer?

A: Once you are on the e-Edition page, you will see that the e-Edition of today's newspaper is on the left hand side. On the right hand side of the screen, there are some links to other parts of the newspaper. Once you find the section that you would like to read, and it appears on the left hand side, simply click on the location of the e-Edition that you would like to read, and it will appear on the right hand side of the screen in a bigger and more legible font.

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Q: How do I purchase a subscription to The Gazette?

A: Simply click here and fill out the form to subscribe, and you will be subsequently contacted by one of our customer service representatives to complete your transaction. You may also contact our customer service at 319-398-8333 or 1-800-397-8333.

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Q: How much does it cost to subscribe to The Gazette?

A: To determine rates for The Gazette subscription of your choice, you can contact our customer service at 319-398-8333 or 1-800-397-8333, or by email at circulation@gazettecommunications.com.

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Q: I did not receive my paper this morning. Who do I notify?

A: You can contact our customer service at 319-398-8333 or 1-800-397-8333. You can also notify us online by clicking here.

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Q: What do I do, and who would I contact if I would like to place
something in the Milestones?

A: All of our Milestones forms are located online. You can click here to choose the appropriate form to fill out. You can then email, mail, or drop off your completed form and photo. Instructions are located on the forms.

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Q: I am unable to post messages on your articles. What do I do?

A: First, you will need to register, and you may do that by clicking here. After you have registered, you should receive an email to validate your registration email address. After you have validated your email address, you will be able to post.

Users are required to register and be logged in to leave comments.

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Q: What is IPIX?

A: IPIX lets you instantly insert an electronic photo directly into your online classified ad. All you have to do is click on an "image well" in the ad submission page, select your desired photo file from its location on your computer, and then the photo is directly inserted into your ad. With IPIX, you empower your ads to command more attention.

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Q: Can I edit my photos in IPIX?

A: You can, if your photos are in a previewable graphic file format. Previewable graphic file formats display in the IPIX image wells with editing tools (located in the corners of the image well) that allow you to crop, rotate, or delete photos as described below:

• Cropping removes unwanted portions of a photo.

• Rotation changes the orientation of a photo in 90° increments.

• Deletion removes a thumbnail from the image well together.

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Q: Which graphic file formats are supported by IPIX?

A: The following graphic file formats are supported:

• JPG, JPEG, JPE

• TIF, TIFF

• PNG

• BMP

• GIF, Animated GIF (only the first image of a set is displayed for Animated GIF)

• PCX

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Q: Why are my photos automatically resized in IPIX?

A: Electronic photos tend to be large, often in the megapixel range. Such large photos pose real challenges in terms of hosting, and long wait-times for uploading and viewing the photo. When you submit a large photo through IPIX, the system automatically resizes it to dramatically improve upload and viewing times while maintaining the optimim quality of your photo.

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Q: I am using AOL and my photos look different in my photo ad. Why is
this?

A: In all likelihood, this is a display glitch where the photo quality looks less than optimal when AOL reflects your photo from the IPIX server. This can easily be corrected by changing the settings in your AOL Preferences as described below:

1. In AOL, choose My AOL Preferences

2. Click the WWW icon.

3. Click the Web Graphics tab in the Internet Options dialog.

4. Enable the Never Compress Graphics check box.

5. Click the Apply button, the click OK.

6. Close AOL. (Note: It is important to close AOL at this point. If you do not, your
photos may continue to display questionable quality.)

7. Restart AOL and access the photo submission page again.

8. Go to your ad that features the questionable photos. There should be a marked
improvement in the photo quality.

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Q: What is NIE?

A: NIE stands for Newspapers In Education. Newspapers are part of the real world, NIE helps students learn what happening in their world and community by providing newspapers for Eastern Iowa Schools to use in their classrooms. NIE promotes literacy and education by giving students the most up-to-date textbook there is. Through NIE, students develop into future readers who can use the newspaper to enrich their lives and participate responsibly in their community, state and nation. Follow this link to learn more about NIE.

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Q: Are the newspapers free?

A: YES! The Gazette gives up to 100 newspapers free per week for your classroom.

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Q: Can I sign up at any time during the school year?

A: Yes! You may sign up for newspapers for any amount of time, at any time of the year. For example, some teachers only get newspapers during Election Week, while others get newspapers every day the entire year.

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Q: What activities are there to do with the newspaper?

A: The NIE Program has a wide selection of curriculum materials that we provide to teachers at no cost. These curriculum books will help you teach the newspaper for any subject or grade level. Please call (319)368-8577 to receive a curriculum order form.

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Q: Where can I download or get an order form?

A: To receive an order form call (319)368-8577 or you can click here to access our online form.

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Q: I need to change my order. Who do I need to call?

A: You can call customer service directly at (319)398-8333 or you can also try (319)368-8577.

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Q: Where do I send something to be submitted to the Sports Department?

A: You can send it to the Sports Department by emailing them at sports@gazettecommunications.com or you can fax it to (319)398-5861.

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Q: Where can I find old TheGazette.com articles?

A: You can find old TheGazette.com articles by visiting our archive search page. You can also use the search function at the top of every page.

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